FAQ

How can I participate in the conference?

The entire conference will be hosted on Zoom. Please ensure you have a stable internet connection to participate.

Can I purchase access to individual lectures?

Access is only available for the entire program. Single lecture purchases are not available.

What is the cost of the conference?

There is a single price for the entire conference program. Please visit our registration page for pricing details. We offer Early-bird tickets and scholarships.

How can I pay for the ticket?

We offer online payment via credit/debit card for immediate processing. If this method is not suitable, please contact us for alternative options (PayPal, bank transfer).

Will the sessions be recorded?

Yes, all sessions will be recorded and available for viewing for 60 days after the conference ends.

What are the system requirements for attending?

You will need a computer or device with internet access that can run Zoom. For the best experience, we recommend using the latest version of Zoom and having a stable internet connection.

What if I cannot join the live session, can I get a refund?

Unfortunately, we cannot offer refunds except in cases where the organizer cancels the event. If you cannot attend live sessions, you will still have 60 days to access the recordings.

What if I have technical difficulties during the conference?

Please contact our technical support team at alraqsconference@gmail.com for assistance.

Can I ask questions at lectures?

Yes, you are more than welcome to do so! Please follow the instructions given at the beginning of each lecture. Some lectures may have a dedicated question time at the end, while others will answer questions in the chat. Questions are monitored by coordinators, and if they cannot be addressed during the lecture due to time constraints, we will bring them up at the Roundtable. There will also be an option to ask anonymous questions.

How do I connect to sessions?

You will receive instructions on how to join the Zoom session a few days before the event. No download is required. The same Zoom link will be used for all sessions.

How do I get recordings?

We will share links to recordings and downloadable materials the day after the conference. We aim to provide recordings in blocks to allow for timely follow-up.

I cannot afford the conference, do you offer some discounts?

We offer scholarships in two rounds, with a lottery to choose 10 participants for each round. Deadlines for each round will be announced on our website and Instagram. We also hold contests to win free tickets. Follow us on social media to stay informed.

Can I join the conference once it’s already happening?

Yes, you can join the conference at any time. Upon payment, you will receive immediate access and all recordings.